Privacy Policy

How we collect, use, and protect your information

Last updated: March 2026

Introduction

Muzhera ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website muzhera.com and make purchases from us. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information
When you place an order or create an account, we may collect your name, email address, phone number, delivery address, and payment information. Payment card details are processed securely by our payment providers (Stripe and Tabby) and are never stored on our servers.

Automatically Collected Information
We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and referring URL. We use Google Analytics to help us understand how visitors use our site.

How We Use Your Information

We use the information we collect to process and fulfill your orders, communicate with you about your orders and deliveries (including via WhatsApp), send you marketing communications (only with your consent), improve our website and customer experience, prevent fraud and ensure security, and comply with legal obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments (Stripe, Tabby), delivering orders, and sending communications. These parties are obligated to keep your information confidential.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS technology.

Your Rights

You have the right to access, correct, or delete your personal information. You can update your account details through your profile page or contact us to request changes. You may also opt out of marketing communications at any time.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us via WhatsApp or through our contact page.