Frequently Asked Questions

We offer free delivery across the UAE within 1-3 business days. All orders are carefully packaged with complimentary gift wrapping.

Absolutely. Every Muzhera fragrance is 100% authentic, crafted by our master perfumers using the finest ingredients sourced from around the world.

Yes! We offer interest-free installments through Tabby. You can split your payment into 4 equal payments at checkout.

We accept Visa, Mastercard, Apple Pay, Tabby (Buy Now, Pay Later), and Cash on Delivery (COD). All online payments are processed securely through Stripe. COD orders can be cancelled free of charge within 1 hour — after that, a 30 AED shipping fee applies.

Yes, all orders come with complimentary luxury gift wrapping. Perfect for gifting to loved ones.

We accept returns within 14 days of delivery for unopened products in their original packaging. Please contact us via WhatsApp to initiate a return.

Our Eau de Parfum fragrances typically last 6-8 hours on skin and even longer on clothing. Longevity can vary based on skin type and environment.

Yes! You can place your order directly through WhatsApp. Simply click the WhatsApp button on any product page or contact us directly.