Privacy Policy

Last updated: 15 DEC 2025

This Privacy Policy explains how Muzhera (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit our website, purchase our products, or interact with our services. We are committed to protecting your privacy and handling your data transparently and securely, in accordance with applicable laws in the United Arab Emirates.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely by third-party payment providers; we do not store card details)

b. Non-Personal Information

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on our website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate with you about purchases, deliveries, or customer support inquiries

  • Improve our website, products, and services

  • Send promotional communications (only if you opt in)

  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with:

  • Trusted service providers (payment gateways, delivery partners, hosting services)

  • Legal or regulatory authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction or update of your information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Muzhera
Website: muzhera.com
Email: info@muzhera.com
Phone: +971501696715

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.